Regardless of the size of your order (up to 30 kilos) our standard shipping charge is £5 for mainland
- £7 for 1-2 working day delivery if the order is place before 3 pm.
We offer free standard UK delivery on orders over £100.
Same day delivery is also available for customers within London, simply call the store on 0208 693 5150 to arrange. Same day delivery by courier is charged from £20.
You can also arrange collection from the shop using your own courier - select the 'collect from store' delivery option at checkout and call us on 0208 693 5150 to finalise details.
UK deliveries are made using Weengs and Parcelforce.
Please note for deliveries outside of the European Union UK sales tax of 20% will automatically be deducted from your order at checkout.
If you have specific delivery requirements please complete your purchase then contact our store during opening times and we will do our very best to accommodate your request.
Orders containing perfumes will be subject to additional shipping charges outside of Europe. This is due to new legislation from the Civil Aviation Authority regarding the packaging of Hazardous Materials for air freight.
Please see our full terms and conditions before you place your order.
For all mail orders, we offer a return policy of 1 month providing the original product packaging remains intact and not tampered with. Your returned goods need to be sent to 125 Lordship Lane, East Dulwich, London, SE22 8HU. Please allow 5-10 days after we have received your products for the refunded money to enter your account. We will keep you updated of this process as it is happening. Please also include your invoice and receipt as proof of purchase.
In no circumstances can we offer a refund, a credit note or exchange goods that have been tampered with, opened or used (unless they are faulty).
Legally, and under advice from Trading Standards, we are unable to accept returned perfumes, fragrances are classified as a comestibles and sales of comestibles are final. If you are unsure before you buy we suggest you make use of our sample service. All our scents are available as 2 ml decants, select this option via the drop down menu.